My Stitch Fix Reviews (2020): Is This Styling Service Worth It?



Last Updated: October 22, 2020

Many people (like myself) don’t always have the time to go on a hunt for clothes that not only fit, but also fit my picky style. Since a personal stylist is far above the average person’s budget, stylist services such as Stitch Fix are a great solution. You get to reap similar benefits to a personal stylist without paying extreme costs (in most cases, the styling portion is free). 

Since Stitch Fix reviews are all over the place, I figured I’d try it out myself and leave my feedback. Let’s dive in!

What is Stitch Fix?

Stitch Fix is an online personal styling service. They basically ship you clothing that they think would fit your style, you try it on and decide if you like it, you keep what you like (for the full cost), then send back what you don’t like. 

When you first join, Stitch Fix assigns you a stylist that selects 5 clothing items for you based on your style (more detail on this below). They have thousands of brands that you might receive, so you’ll always be trying something new.

They offer options for men, women, and kids. Stitch Fix also has plus-size, petite, and maternity options. A subscription isn’t required to join, but you can set one up for every 2–6 weeks if you end up loving the service. 

Their only cost is a $20 “styling fee” that acts as a deposit (and the price of the clothing, of course). The styling fee gets applied towards anything you keep from your box! However, if you don’t keep anything, you don’t get a refund after your first box.

If you don’t like anything in your first box, you can get a refund on the styling fee by sending them a message.

How Does Stitch Fix Work?

I shared the basics in the previous paragraph, but I will describe the process in more detail here. 

Style Guide 

When you first join Stitch Fix, you will start off with a series of questions on the following topics to get a better sense of your style. This process was pretty simple and easy, here are some of the topics they will cover. 

  • What types of Occasions you wear clothing
  • What type of Styles you like
  • How clothing usually fits you
  • Your current budget per piece of clothing
  • If you purchase luxury clothing (if you say yes they will ask you an additional slew of questions on what type of luxury items you want in your box)

Add Notes for Your Stylist 

After you fill out the style questions, you’ll be asked to give more detail to your stylist. This will be a text box where you can type anything! 

For example, you can mention if there’s something that you know always bothers you about the way things fit. You might also mention colors you like or don’t like, go into more detail about your budget, what your lifestyle looks like, trends you’ve been loving, etc. 

I actually shared a link to a Pinterest board I made that captured my style perfectly. I think this is a huge reason my box was styled so well! This is also way easier than typing out a million words, so I’m sure the stylists would prefer this. 

Fix Frequency & Delivery Date

Frequency options: 

  • Every 2-3 weeks
  • Every Month
  • Every 2 Months
  • Every 3 Months

I didn’t set up a subscription when first signing up, but I added one after I loved my first box! I found every month was perfect for me. 

Try on the Clothes

You will receive your fix on the date you set up. It comes in a cute minimalistic brown box with a vibrant blue logo on the top and side! 

I was definitely impressed with my first box. For starters, everything fit me perfectly! Online shopping can be difficult because you never know if something is going to fit or not. 

I liked the idea of Stitch Fix because it’s super easy to send back items if they don’t fit, but that wasn’t even a problem. 

Did they capture my style? Yes! They captured it so well. I’ve heard some bad experiences from other Stitch Fix reviews, so I think adding a link to my Pinterest board helped drastically. I would definitely recommend doing this

Send Back What You Don’t Want

Once you try everything on and decide what you want to purchase, you simply send back anything you don’t want to keep. They provide a mailer bag that already has a shipping label, all you have to do is drop it in the mailbox (you can even schedule a pickup online). 

My Stitch Fix Reviews (A Few Boxes)

Overall, they captured my style great! I did think the prices were a bit high for some items (I’m the type of person who always hunts for the best deals). Although it was hard to get over the fact that I couldn’t deal-hunt, it saved a ton of time that I normally spent shopping, so this was worth it.

To give you a better idea of what to expect, I’ll be sharing some pictures and reviews from a few boxes I’ve personally received.

How to Cancel Stitch Fix?

Canceling your subscription is super easy! All you have to do is log into your account online and cancel, no need to call or email and wait for a response. You can also put it on pause if you don’t want to cancel entirely. 

However, if a fix has already shipped, you will have to call or email in order to cancel.

Bottom Line: Is Stitch Fix Worth It? 

Overall, I definitely feel that it’s well worth it. As long as you keep something from every box you get (which you’re bound to do with a good stylist), it’s a free service!

Their items were a little more expensive than I normally pay for clothes, but everything was high-quality and the service eliminated the hours I tend to spend browsing through online stores. They did an amazing job at capturing my style –some Stitch Fix reviews say they did a bad job, but I added a link to a Pinterest board, so I think this is a big reason they did such a good job.

Overall, Stich Fix is a great fit for you if: 

  • You don’t have time to browse through clothes online or are too busy to spend time shopping
  • You have trouble finding clothes that fit 
  • Your looking to improve your fashion sense and expand your wardrobe
  • You simply want to save time shopping