Musely Reviews: Perfect Face Care or Buyer Beware?





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Last Updated: April 20, 2022

Are you looking for a personalized, effective skincare regimen? Keep reading our comprehensive Musely reviews to see if this brand is worth the price tag or worth passing up.

Whether you’re looking to combat signs of aging or hyperpigmentation, you’re probably interested in finding a skincare program catering to your specific concerns and goals. 

Musely offers personalized skincare for a variety of needs, ranging from rosacea to hair loss. If you’re seeking treatment to help target specific concerns, Musely is able to formulate a routine just for you.

What is Musely?

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Musely is a skincare brand that focuses on targeting specific skincare concerns through their various treatment plans. Their products go far beyond a typical anti-aging night cream or acne-treating cleanser. 

Listed as “prescriptions,” you’ll find products for anti-aging, dark spots, rosacea, and hair loss. What makes this range particularly unique is the required online 3-minute consultation with a professional prior to the approval of your order. 

You can’t just order the products and skip the consultation; The professional must approve the products for your skincare needs. This means that the products you buy are the ones professionals specifically recommend.

Musely Overview

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After completing a brief 3-minute consultation with an eNurse via the Musely website, you will be able to add your desired items to your cart if they are a good match for you

If they think there is another product that will bring you better results, then they will recommend that product instead

Musely does offer a few non-prescription options as well! Once you’ve completed your consultation and have the products approved for your concerns, don’t forget to pick up a cleanser and the most important step of any skincare routine—sunscreen! 

Musely claims to:

  • Offer prescription quality skincare
  • Use effective and tested ingredients
  • Provide real results for their clients
  • Offer science-based skincare

RELATED: PSA Skincare Review: Worth The Hype?

Musely Reviews

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Overall: ★★★★ 4 Stars

Overall, Musely ranks 4/5 stars, meaning they’re a very good brand to shop from. There were some issues with shipping, but customer service quickly resolved the problems. 

The quality of the products is exceptional and on par with other effective, science-based brands. Customer service is outstanding and should any issues arise, you can rest assured knowing customer service will handle it (even if it takes a bit of time). 

Shipping: ★★★★ 4 Stars

Shipping is mostly okay with some customers reporting issues. Some experienced late arrival or none at all, and communicating with customer service can be a lengthy process. However, customer service does resolve the issue even if it takes a longer amount of time. 

Pricing: ★★★★ 4 Stars

The pricing for these products is very reasonable. Considering how well the products work, the personalization of the routine, and the consultation with a professional, the prices are quite incredible in comparison to their counterparts.

Quality: ★★★★ 4 Stars

The quality of the products overall is fantastic. While there have been batch issues here and there, overall, product quality is phenomenal and customer service easily resolves any quality control issues.

Customer Service: ★★★★★ 5 Stars

Though it can take a bit of time for them to respond, customer service always does their best to meet the needs of their clients. 

Whether this means refunding, resending a product, or helping a guest fine-tune their skincare concerns, customer service works with clients to find the best solution to any issues that arise!

The Spot Cream Review

The Spot Cream is the top-selling product from Musely. This cream helps treat everything from minimal dark spots to melasma

The best thing about this product is that it can be personalized for your specific needs! The percentage of active ingredients can be customized based on your skin type and the severity of the skin issue being treated! 


The Anti-Aging Night Cream Review

This night cream is another top product from the brand. Packed full of active ingredients to target all signs of aging, this night cream helps to prevent and reverse the signs of aging as you sleep.

Not only does this product target signs of aging, but it helps to reduce sun damage as well! This night cream works to improve the overall health of your skin, making it so much more than a traditional night cream.


The Hair Solution Review

This is another top-selling product. Specifically targeting hair loss caused by post-menopausal hormone drops, this product works with the good hormones and against the bad ones to help prevent hair loss and encourage new growth!

This is a topical treatment that’s applied directly to the hairline to get optimum results. As with other products from Musely, the prescription can be customized based on your specific concerns! 

 RELATED: 13 Best Shampoos for Hair Growth

Musely Reviews: What Are Customers Saying?

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There’s not a plentitude of outside reviews of Musely as yet, but overall thoughts on the brand are incredibly positive.

Overall, customers say that Musely…

  • Is highly effective
  • Has fantastic customer service
  • Has personalized skincare plans

Return Policy

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There is a 60-day guarantee return policy contingent upon completion of the online consultation and consistent use of the prescription for a full 60 days

They also note this policy doesn’t apply to refills and that side-effects are to be expected (which is why check-ups must be completed). If at that point you don’t love the product or aren’t seeing the results desired, you can return the product for a full refund. 

However, this guarantee only applies to three products: The Anti-Aging Night Cream, The Spot Cream, and The Red Set. 

Bottom Line

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We hope our comprehensive Musely reviews have helped you to learn more about this innovative skincare solutions brand. With a variety of products available, they have powerful products to help heal a range of skin concerns.

If you’re looking for a solution for persistent skin concerns that can typically only be treated with the assistance of medical-quality prescriptions, Musely might be a good option for you. While everyone will have different results (as is to be expected with any skincare product), many clients are more than pleased with their results and have testimonies to prove it

Brands Like Musely

  1. Curology
  2. Proactiv
  3. Proven (see our review here)

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