Is this high-quality brand actually worth it? Read our honest Quince reviews to find out.
Do you love easy-to-wear, neutral-toned clothes? Then Quince might seem like the perfect place for you to shop! They offer a variety of garments made of billowy fabrics with an emphasis use of earth tones.
Quince may seem like the ideal ready-to-wear one-stop shop for any wardrobe with amazingly wearable pieces made of the coziest fabrics. But is it all that, or is it overhyped? We’ve put together our complete Quince reviews to let you know what’s up with this trendy brand!
What is Quince?
Quince is a clothing brand that claims to offer high-quality products for incredibly low prices for women, men, and children. They offer a variety of garments and handbags, typically very minimalistic in their design (making them great staple pieces).
Quince claims to:
- Offer “high-quality essentials” at “radically low prices”
- Offer items on par with or better than designer goods in terms of quality
- Manufacture garments made to last to ensure greater sustainability
- Give full refunds if there is no customer satisfaction
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Our Quince Reviews
We tried a selection of products from Quince featuring a few of their top materials. Here is an overview of our thoughts – scroll down for more reviews of the specific products we tried!
Overall: ★★★★ 4 Stars
Overall, Quince rates in at 4 stars. With a wide selection of garments and accessories at reasonable prices, it’s easy to see why they’re a fan favorite! They excel in several areas, including general customer service, pricing, and shipping. Having tried out a few products ourselves, we agree that Quince offers great quality for some of the best prices out there.
Shipping: ★★★★★ 5 Stars
Shipping is easy to navigate, and if you have any issues, customer service will be happy to help you resolve them! As with most online shopping experiences, there is a straightforward form to fill out for shipping. If there happen to be any snags along the way, customer service will find a solution!
Pricing: ★★★★ 4 Stars
The pricing on most of the products is fantastic! Considering the quality and aesthetic of the garments, they do mirror higher-end luxury products. As they’re available at mid-tier pricing, this makes the pricing excellent overall!
Quality: ★★★ 4 Stars
The quality of Quince’s garments is great. All the pieces we tried are excellently made and meant to last. While some reviewers feel the products felt thin or cheap, we didn’t have this experience. We tried 6 products featuring some of their top materials (including cashmere, baby alpaca wool, and silk) and loved every item.
While some of their items do feel more lightweight or thinner than some more expensive cashmere or wool brands I’ve tried, I wouldn’t say this is a bad thing. It still keeps me plenty warm outside without causing me to overheat when I’m inside, so I actually prefer this instead of a heavy wool sweater.
Customer Service: ★★★ 3 Stars
While customer service is incredibly happy to help guests resolve any issues they may have, and to do so efficiently, there is dishonesty reported in regards to customer censorship. As there have been complaints of Quince suppressing customer feedback, they did not receive a higher scoring on our star meter.
Overall, here are some key points of feedback based on our experience and other reviews:
- Sizing can run a bit small, but the garments are typically well-made
- Great quality cashmere sweaters
- Customer service is great, but there’s a refusal to post balanced reviews publicly
- Hassle-free exchanges/returns
- If you have thick thighs, avoid their cashmere pants as they will pill quickly due to thighs being rubbed together constantly
Starting with this cute cardigan, I wasn’t disappointed!
It fit me perfectly, is affordable, and pairs well with nearly any outfit. It feels lightweight, yet it keeps me warm in the dead of winter (even without a jacket over the top).
Being someone who loves silk but hates the care that comes with them (aka dry cleaning), I was excited about their collection of washable silk pajamas.
This set of silk shorts and tee shirt is beyond comfortable and fit me perfectly. I’ve only washed it twice so far, but it came out looking brand new each time – just make sure to follow the washing instructions and use a garment bag!
This is a perfect silk work shirt that you don’t need to worry about taking to the dry cleaners!
It looks luxurious and is pretty affordable, considering it’s made of pure silk. Get one or two (or 10) of these shirts in neutral colors and you’ve got some easy to put together work outfits for the week!
This was the most disappointing product I received from Quince. Although they fit perfectly and feel super cozy, they pill badly between the thighs. Although you can get a cashmere comb to remove these, it builds up quickly and would be inconvenient to use the comb 2–3 times a day when wearing them.
I wouldn’t blame this on quality since all cashmere pills easily, I just shouldn’t have chosen cashmere pants when I have thicker thighs that rub together every time I walk. That said, I still love these pants to wear during a cozy at-home day, I just wouldn’t wear them when I’m out walking a lot.
After trying this silk robe, I’m never going back to anything else unless it’s freezing cold. This robe feels amazing on your skin after a shower, I feel like a millionaire walking around the house with this thing on.
While you’re eyeballing their silk pajamas, their silk pillowcase is another great pick that’s more affordable than other top options and is machine washable!
Quince Customer Reviews
There is various feedback online surrounding this brand. To give you the most unbiased information, we consulted reviews found on reddit and BBB from customers of Quince! Here are some reviews directly from buyers to give you a better idea of what these customers thought!
“I have 2 items in their cashmere. One is a batwing sweater that I love so much. It’s not available right now but I feel that the [sic] it’s a good weight. Certainly not thin. The other item I have is a short sleeve cashmere tee. I don’t feel this item is thin either. They both have worn well so far and seem to be decent quality. For the money, they are amazing quality. I’m not sure I will ever buy cashmere anywhere since I know what I can get here for the price. I typically like basic styles so for me, these are what I want.” – User BeachWoo on reddit
“I’ve bought several things from them, including their silk blouses. The quality is great for their price – meaning the silk is very thin, to the point where their white blouses are transparent. Think everlane-level quality. The dark blouses are fine though, especially under a blazer. Their cotton cardigans and hoodies are fantastic, very soft and warm.”- User Stonefruitheart on reddit
“I bought a purse from them recently. It flew fast from Italy, landed in the US and then somehow went to Peru for vacation I guess lol. Customer service was fabulous, hassle free and sent out an expedited replacement right away. The purse is super cute and appears to be good quality so far.” – User zsepthenne on reddit
If you’re building a capsule wardrobe or just want to add some great staple pieces to your closet, Quince is an excellent option with its reasonably priced essentials in neutral colors that can be paired well with any outfit. To keep their prices low and accessible, some fabrics may not be as thick or durable as more expensive competitors, but overall they’re fantastic ready-to-wear garments!
While I have tried other products that have felt thicker, I’m not at all disappointed with the quality Quince. I love the lightweight feel, especially since it still keeps me cozy warm. Plus, their silk feels just as great of quality as I’ve tried elsewhere.
In addition to offering all the basics you could need, they provide efficient customer service and some of the best shipping practices! We hope our Quince reviews help you decide whether or not to invest in this brand, because in our eyes, it’s a yes.