Our Naadam Reviews: Is Their Cashmere Worth It?





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Last Updated: April 20, 2022

Are you seeking perfectly cozy cashmere pieces to add to your wardrobe? Continue reading our comprehensive Naadam reviews to see if the brand lives up to the hype!

With the cold winter months upon us, cozy cashmere seems like an essential at this point! When shopping online, there are so many different brands proclaiming to offer the best cashmere pieces, so it can be difficult to navigate

Naadam sets themselves apart as they are a brand dedicated to sustainability and ethical practices. They provide veterinary care for all animals and ensure workers are being paid fair wages. 

Additionally, the brand partners with a variety of eco-conscious causes to help improve the state of our environment! While these are all incredibly admirable attributes for a company, do their products live up to the hype? Keep reading our Naadam reviews to find out. 

What is Naadam?

📷 IG @naadam.co

Nadaam is a brand that specializes in cashmere and merino wool production. They offer everything from sweaters to jumpsuits to outerwear and accessories.

In addition to their wide selection of cozy knit offerings, they are an ethical and sustainable brand, making them an excellent company to support for the conscious shopper.

Naadam Overview

📷 IG @naadam.co

Naadam claims to use ethical and sustainable practices throughout their manufacturing process. They do this to ensure the wellbeing of animals in their production line, as well as the wellbeing of our planet.

In addition to the company’s values, they offer cozy knit pieces at mid-tier prices, making their brand much more accessible to shop from than many brands specializing in cashmere.

Naadam claims to:

  • Create a blend of cashmere that is both incredibly soft and highly durable
  • Offer accurate sizing in accordance with their sizing guide
  • Offer quick customer support replies within 24-48 hours
  • Sell quality products for an affordable price

RELATED: 11 Best Affordable Sustainable Clothing Brands

Naadam Reviews

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Overall: ★★★★ 4 Stars

Most customers agree that the quality of the products for their price is reasonable, and the company does many great things for the environment. 

Some customers, however, did have shipping or return issues.

Shipping: ★★★ 3 Stars

Most complaints with Naadam involve slow shipping, though they do note on their website that shipping may be delayed because of Covid. However, that’s something to keep in mind if you plan on shopping. 

Pricing: ★★★★ 4 Stars

Considering the quality of the product and the brand’s values, the pricing is overall worth it

Most customers agree the clothing justifies the price.

Quality: ★★★★ 4 Stars

The products are very well-made in general and are meant to last. There are complaints about pilling, but this is typical of all wool and cashmere products. 

The FAQ section on the Naadam website offers instructions on how to properly care for the garments and safely remove pilling without damage. Plus, check out our guide on how to wash cashmere here.

Customer Service: ★★★ 3 Stars

While customer service is quick to respond, there have been some upset customers when it comes to making a return. 

The biggest complaint is about the brand’s $12.75 restocking fee, which is something to keep in mind.

Women’s Cashmere Oversized Boatneck Sweater Review

A top seller from this brand, this sweater is sure to keep you cozy on the coldest of days! On the softness scale, this piece ranks as, “heavenly soft,” so you know it’s the perfect comfy piece to wear on a snow day. 

This sweater is made completely of the softest Mongolian Cashmere, and it has high breathability. Meaning you’ll get plenty of warmth and comfort, but you won’t feel overheated.


Women’s Cashmere Boyfriend Cardigan Review

This cardigan is another top pick. It’s extremely versatile and can be worn multiple ways—as a sweater (size down), as a jacket, and as a cozy throw-over (size up). 

Whether you’re looking for something to wear around the house when it’s extra chilly or if you’re looking for a statement piece to keep you warm for a night out on the town, this cardigan can do both! 


Men’s Cashmere Turtleneck Review

This turtleneck is incredibly stylish and functional. It can easily be layered with your favorite jacket or worn alone for a more minimalistic look.

This is another piece that ranks “heavenly soft” and you’ll be feeling cozy and warm all throughout the day!

What Other Customers Are Saying

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After reading through thousands of reviews online, here are the main takeaways from other shoppers about Naadam:

  • Good quality
  • Fair prices
  • Soft and stylish
  • Some customers had issues with shipping
  • Some customers were not happy with the $12.75 restocking fee

Return Policy

📷 IG @naadam.co

Naadam’s return policy states that eligible items can be returned within 30 days. Items must be unworn and unwashed with the tags attached.

Note: All online returns include a $12.75 restocking fee which is deducted from your refund total. Some customers were not aware of this and were upset when they were charged. 

However, if you choose store credit, you do not have to pay the restocking fee.

Bottom Line

📷 IG @naadam.co

If you know what you are looking for and keep your expectation realistic, Naadam should be a fairly hassle-free shopping experience for you. For the ethical and sustainable shopper, this could be a great brand to try out.

Some customers experienced shipping delays, which might put a damper on your overall shopping experience. If you’re prepared to wait for your items, Naadam has good-quality products at a decent price.

Naadam Alternatives

#1: Naked Cashmere (see our review)

#2: Universal Standard (our review)

#3: Reformation (you know it: our review)

UP NEXT: 15 Best Cashmere Sweaters to Stay Preppy and Warm

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