Justfab is a popular online clothing and shoe store with great prices. However, sometimes their intro deals seem a little too good to be true, and their VIP program can be confusing. In this article, I’m going to share my Justfab reviews of their products and how their membership works to help clear up the air surrounding this website! Let’s dive in!
What is Justfab?
To start, Justfab is an online subscription for gorgeous shoes of all different kinds (they also sell a variety of cute clothes as well).
This website runs on a membership-style program. They offer you an amazing deal (such as $10 shoes) as long as you sign up for their VIP program, which costs $39.95 per month.
This $39.95 is used as a “member credit” that can be applied to a pair of shoes or another item.
The good part is, if you don’t want to shop every month, you can skip any month you’d like (as long as you do so within the 1st and 5th of each month). You can also cancel whenever, even before they charge your first month. See their full membership guide here!
Justfab Overview
Run by women for women, this brand believes that everyone deserves to have the style they love right at their fingertips and for an affordable price. Fashion shouldn’t mean you go broke trying to look good!
After you pick out which pair of shoes (or other items) you want to purchase, you proceed to checkout where they also have you sign up for their VIP program.
Once you sign up, you will be prompted to take a quick quiz to help Justfab find your style to complete your recommendations.
After you take the quiz and become a VIP, your subscription will then renew on the 5th of each month, no matter when you signed up.
If you don’t want to be charged $40 every month, you can skip the month, but this can only be done between the 1st and the 5th. So, make sure to set a reminder! You can also cancel at any time.
In addition to that, you’ll get an awesome deal upon first signing up. This changes, but they often offer your first pair of shoes for $10. What a steal!
JustFab Reviews
Overall: ★★★★ 4 stars
Justfab has a great selection of shoes that are decent quality. A lot of customers say, however, that the membership isn’t worth the price.
Price: ★★★★ 4 stars
With a membership, you can get a great deal on their shoes, especially when you first sign up (your first pair is only $10!). However, if you aren’t a member, their shoes can be pricey.
Quality: ★★★ 3 stars
Most people say the quality of their shoes is okay, but not overwhelming.
Value: ★★★ 3 stars
A lot of customers say that the membership isn’t really worth the price since it costs nearly $40 and the shoes are only decent quality.
Pros
- Hundreds of cute styles available, with new items constantly being added (shoes are their feature product)
- Great first-time member deals
- Cancel at any time
- Receive access to discounted VIP prices
- Free returns and exchanges within 30 days for store credit
Cons
- Your card will be charged $39.95 per month
- If you want to skip a month, you need to do so within specific dates (1st–5th of the month)
- Non-member prices are spendy
- Quality isn’t always great
- Can only cancel through Live Chat or phone call
- Free shipping $49+ (1 member credit is equal to $39.95, so you either have to pay for shipping or buy another item)
RELATED: What Shoes to Wear with Jeans + Styling Ideas
What Customers Are Saying
Everyone has a different experience, so we will be going over a few additional reviews from other customers. We’ve taken quotes from reviews that had the most common issues among customers (we searched through 100+ most helpful reviews).
“Every purchase I’ve made has been delivered earlier than they promised and the items have been exactly as described. The only thing that gives me pause about JustFab is their selection of purses is very lacking. However, their shoes are beautiful.” – Tara B.
“I really like the products even though things I like often sell out of my size very quickly. They have a great return policy, which is great for online ordering.” – Jennie C.
“I don’t want to give even 1 star on this website, it’s a scam. I bought a pair of shoes here, and they were only $16. 2 weeks later, they charged me $39.95 with no reason. I tried asking for my refund, they said it’s not eligible for a refund. Ridiculous.” – Kaylie K.
Based on other Justfab reviews, here are what most buyers have to say about the brand:
- Decent quality
- Large selection
- Good return policy
- Most complain about the $39 charge after signing up for membership, but JustFab states on their website that this is how much their membership costs.
Is Justfab Legit?
Justfab is definitely legit as long as you make sure to learn all the details about how their membership works. Some people sign up for their excellent member deals and feel scammed when Justfab starts taking a monthly payment–this is why it’s so important to read the fine print!
Bottomline: Is It Worth It?
Overall, I’ve enjoyed shopping here and almost everything I’ve received is good quality. There have been a few things that disappointed me, however. Despite quality being decent, I just don’t think the membership is worth it in my case.
However, I’d recommend checking out their activewear brand Fabletics (check out my review). Their activewear is amazing quality (so much better than JustFab) and I have been a member for years now.
While I don’t think Justfab’s full prices are worth it based on the quality, their amazing first-time member deals are worth trying out, plus it’s easy to cancel.
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