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Bloomscape Reviews – Your New Favorite Plant Store?

Last Updated: May 27, 2022

It’s never been easier to shop till you drop without ever leaving your house than it is today. From food to beauty products, just about everything is available online nowadays–this includes plants, which you can find on internet shops like Bloomscape

Bloomscape is an online plant store that promises healthy, naturally-grown plants delivered right to your door. But is this greenhouse brand worth your money? Keep reading through our Bloomscape reviews to see if they’re truly worth shopping with.

What is Bloomscape? 

Bloomscape is an online plant company, committed to making it easier to find the perfect plant for your home. By allowing customers to shop entirely online and promising safe delivery to your door, Bloomscape offers a fun and fresh take on plant shopping.

The founder, Justin Mast, grew up in a family of greenhouse growers, with five generations of experience under his belt.

The Bloomscape brand offers an alternative to the norm of houseplant delivery, where plants spend weeks in transport inside trucks and lack proper love and care, such as adequate light and watering. However, Bloomscape has put a huge focus on ensuring that your plants are taken care of from seedlings until the day they arrive at your door, with an average shipping speed of only 3 days

Not to mention, Bloomscape plants are all hand-grown in their personal greenhouse with the best surrounding environment, soil, water, and plant food imaginable. 

On top of that, Bloomscape emphasizes that if you need any help, guidance, or have any questions about your plants, their team is available 24/7 for real-time chat. 

Bloomscape Overview

From indoor plants to outdoor plants, Bloomscape’s website makes it easy to find a plant that suits your needs.

For example, they have a pet-friendly section to ensure you won’t get any plants that may be toxic or harmful to animals. You can also filter by the type of light your ideal plant will receive, and the plant’s ‘difficulty,’ so you can truly find the best plant for you.

Aside from this, you can find a large selection of care tools like adorable watering cans, extra pots, plant hangers, and more. They also have a lovely gift section

Furthermore, they have a care guide on every plant to help you along the way for the healthiest plant possible. 

Bloomscape Reviews

Overall: ★★★ 3 stars

Bloomscape is a great idea to build your plant collection, especially if you’re new to plants. However, quite a few customers had issues with shipping, customer service, and receiving damaged plants.

Price: ★★★ 3 stars

The price for Bloomscape plants depends on each plant, but they range from between $39-$199. The plants can definitely get pricey, but it’s reasonable for the amount of time and care Bloomscape claims to put into their plants.

Quality: ★★ 2 stars

Unfortunately, a lot of customers had issues with receiving damaged plants with broken stems, spilled dirt, etc. The plant itself was probably well taken care of beforehand, but it seems a lot don’t do well with shipping.

Customer Service: ★★ 2 stars

Customer service is another issue most customers complained about. Buyers reported slow shipping times and very slow response time from customer service.

Hedgehog Aloe Review

This low-maintenance Hedgehog Aloe plant is a perfect starter plant for any plant newbies.

It only needs little water and direct sunlight to thrive. Plus, it’s one of their more affordable options at only $39.

Bamboo Palm Review

If you’re looking for something a little bigger to put in your home, this Bamboo Palm will definitely catch your guests’ eye.

Despite its large size, this is actually a pretty low-maintenance plant—it can flourish in low lighting. Plus, it’s pet-friendly and has air-purifying qualities.

Bonus: this plant can reach up to 8 feet!

What Customers Are Saying

Now that we’ve gone over what the Bloomscape company is all about, how do other customers feel about the brand? Is the average customer experience good or bad? 

Here are some authentic Bloomscape reviews from real customers:

  • “I am still waiting to hear back about the dead plant they sent me that cost $150. I opened the box, and dirt got all over my house, and the roots were exposed, not to mention all the plant’s stems were broken.” – Alicia from Facebook
  • “I received a badly damaged plant that cost $200, and no one will return my emails. I was foolish. I should not have ordered from this company.” – Wendy from Facebook
  • “I’ve ordered numerous plants; one was damaged in transit, and they worked with me to send a replacement in short order. Highly recommend!” – John from Facebook
  • “I ordered a wandering dude from them that came damaged (UPS apparently can’t read “this end up”) and they replaced it for free. The replacement was in perfect condition.” – fleetiebelle on Reddit 

All in all, after searching through numerous reviews online, here are the top points customers had to say about Bloomscape:

  • Some customers had a good experience
  • Others reported damaged plants and poor customer service
  • A few customers say the price is to expensive
  • A number of customers experienced slow shipping times

How Much Does Bloomscape Cost?

Bloomscape plant prices vary depending on size and species. 

With that said, plants may range anywhere from $39-$199 on average. While this may seem expensive, Bloomscape encourages you to remember the careful care that goes into each plant to ensure its health. Plus, most of the plants come with a high-quality planter available in 5 different colors. 

Aside from this, shipping costs $7 (or you can receive free shipping on orders $75+). 

Return Policy

Since Bloomscape specializes in plants, you may be wondering how exactly returns work? In short, they don’t – you cannot return Bloomscape plants.

However, refunds are guaranteed 30-days after your plants’ arrival. So if your plant arrives damaged or dies within 30 days, you can request a replacement plant or your money back

Here are the steps:

  1. Send them your order number and a photo of your damaged or dead plant within 30 days
  2. Fill out their ‘request a replacement’ form, 

Keep in mind that your 30-day guarantee will be voided if you repot your plant in a new container within those 30 days.

Bottom Line: Is It Worth It?

Unfortunately, customer reviews indicate that the large majority of buyers did not have a good experience with Bloomscape. Most complaints centered on two main problems: unresponsive customer service and damaged plants

Overall, we love their history and their mission, but you may want to look elsewhere before you shop Bloomscape to avoid any unnecessary hassle with the plants and with customer service. That said, shopping for plants online is always risky, and they do offer a 30-day refund policy in case of damage, so it might be worth taking the risk! 

If you don’t decide to shop from this brand, you don’t have to cross out shopping for plants online either–some other great options to consider include The Sill and Nature Hills. And of course, buying plants locally will most likely be the cheapest option for those on a budget.

Bloomscape Alternatives

  1. The Sill
  2. Nature Hills

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